When you are old or need complex care or you have a love one who needs daily attention, we understand that living with a long-term condition and suffering from a lack of independence can be extremely challenging, we are only a phone call away.

You may fear that as your condition progresses, your only option will be to move in to a nursing or residential home.

MJU Care Limited is able to offer a wide range of professional and dedicated Healthcare Assistants and Support Workers with specific skills, tailored to your complex care requirements, to support you to remain living in your own sweet home.

We have a sustained record of success in providing high quality; MJU Care is fully registered with the Care Quality Commission (CQC), the official regulatory body for home care organisation. We are also members of the Recruitment & Employment Confederation REC and the United Kingdom Home Care Association (UKHCA) and we adhere to their strict codes of conduct, providing care for individual with a range of needs including:

  • Complex care – Adults, Children and Young People
  • Palliative care Head and Spinal Injury Rehabilitation
  • Home Ventilation and Respiratory Support
  • Renal Care
  • 24 hours Live-in Care
  • Learning Disabilities Support

We will develop a detailed personal care plan for you that will identify all of your requirements, enabling us to implement a highly effective care service. We regularly review this document with you to ensure that we continuously adapt our care service to meet your changing needs and preferences.

Our service is outcome based, supporting you to live as independently as possible and empowering you to have choice and control over your care. We adopt a partnership approach, working closely with you and your family and other healthcare professionals involved in your care to ensure that a consistent approach is employed.

Our high quality care service can be flexible and affordable alternative to nursing or 24 hours Live-in care admission. Once we have carried out an assessment of your care requirements, we will provide you with a no obligation estimated cost for your proposed care package.

Who is it for?

Our complex care service is most suited to individuals who:

  • Have been discharged from hospital and have significant nursing and clinical care needs that need to be continually monitored.
  • Are in hospital wards such as intensive care or high dependency units and are due to return home, faced with a long-term recovery process.
  • Suffer from degenerative conditions and have on-going care needs.
  • Have physical or learning disabilities and require long-term support in the home.
  • Have complex care needs and are dependent on life sustaining technology.

If you are unsure whether this service is suited to you, please contact a member of our Care at Home Team who will be able to discuss your specific requirements with you and advise you of your most suitable service.

Supporting your needs

Our Healthcare Assistant and Support worker are able to support with a range of conditions and care requirements including respiratory management, gastrostomy and nasogastric feeding, administering medication, bowel management and epilepsy management. Where required, we can recruit healthcare professionals with specific skills needed to deliver your specialised care.

Your Homecare Support Worker will be able to undertake personal care services such as helping you to get up in the morning, washing, dressing, toileting, bed-making, helping you to go to bed at night etc. The Homecare Support Worker can also help you to take any medicines that have been prescribed for you by your doctor, subject to certain limitations which will be explained to you.

In addition, your Homecare Support Worker can support you with personal tasks such as preparing shopping lists and doing the shopping for or with you. They can also help you to manage your personal affairs. Your exact care or support needs are discussed with you so the outcomes of your care and support plan reflect your personal preferences.

To find out more about our Complex Care service, please contact our dedicated Homecare Team on 02075619340/ 07975911795 or you can request our free Service User Guide.

Complex Care FAQs

What if my care requirements change?

Our Home Care service team can easily be adapted to a provide a level of care which is appropriate for your needs. Should your condition deteriorate, we can provide additional care to ensure that you are fully supported. If your condition improves, we can reduce your level of care in-line with your independence. Your care package will be regularly reviewed and we welcome open communication from you, your family and your Carer to ensure that any changes in your requirements are identified immediately.

My care service will be funded by Social Services, can you still help?

We work closely with a number of Social Services and Continuing Healthcare Teams, throughout the UK. Should you receive funding from your Local Authority and are interested in being supported by us, we can provide you with casting and literature which you will be able to forward to and discuss with your Social Worker. Alternatively, we can speak directly with your Social Worker and explain the level of care that we are able to provide.

Will you work with other healthcare professionals who are involved in my care?

Yes, we work with a number of private and NHS healthcare organisations and hospitals and are trusted by GPs and Continuing Care professionals throughout London. This can include obtaining details of your care history from your G.P., through to working with your District Nurse to identify training specific to your needs. This ensures that all involved healthcare professionals are aware of your current care needs.

Will I need a Nurse or a Healthcare Assistant to support me?

To determine whether you will require the support of a Nurse or a Healthcare Assistant we will carry out a full care assessment, identifying exactly what your care requirements are. Carers are able to support you with everyday activities such as meal preparation and getting in and out of bed, however, dressing, toileting, bed-making, helping you to go to bed at night etc. A Nurse will support you with more complex requirements such as dressing wounds, administering complex medication, or making clinical judgements with regards to your pain relief. Should you wish to have support from a Nurse and a Healthcare Assistant at varying times, we will be more than happy to arrange this for you.