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When faced with illness or immobility, it can be a struggle to carry out everyday activities that you may have once performed with ease.

Our discreet personal care service is designed to support you with your day-to-day living, as well as providing you with the encouragement and emotional support that you may need to remain living independently.

Our personal care service can support you with getting in and out of your bed, dressing, administering medication, bathing and continence care, at a time to suit your convenience. Maintaining your dignity is of paramount importance to us, which is why our Carers will ensure you feel comfortable at all times.

Bathing

Your Carer is able to fully support you with your bathing requirements. They can assist you in getting in and out of the bath or shower safely, as well as washing and drying your hair and body, if required. Should you be able to bathe independently, they are able to sit with you and offer support when needed; giving you peace of mind that someone is there to ensure your safety.

Dressing

Fastening buttons and zips, and tying laces are simple processes to most however, for many individuals such things can become impossible tasks. If you need help getting dressed and undressed, you can rely on our Carers to provide support to make things easier for you.

Bed Times

Our Carers are able to assist you getting in and out of bed, at a time which suits your own routine. In addition, we can also provide support with hoisting, as required.

Continence

We are able to support both your urinary and faecal continence whilst preserving your dignity, at all times. Your Carer can help you to get to and from the toilet and, where required, will monitor your personal hygiene in order to ensure your health and comfort. This can include changing catheter and stoma bags, incontinence pads and sheets, and help with bathing and changing clothing.

Meal Times

As part of our personal care service, our Carers are able to support you with all aspects of meal times. This can include assisting with your weekly shop, helping with the preparation of your meals, and managing the food in your house.

Household Tasks

Our Carers can assist you with light household duties as part of your personal care service and will help with tasks such as laundry, vacuuming and washing up. If you are able to complete these tasks yourself, in order to maintain your independence our Carers can just be on hand to offer support where required.

Medication Assistance

You may sometimes forget to take your prescribed medication, or may struggle to take it the correct way, which could put your health at serious risk. Our Carers are able to alleviate this worry by prompting you to take your medication and ensure you’re taking the right dosage, at the right time.

If remembering to take your medication is not a problem, but you’re unable to physically take it due to your condition, our Carers may be able to help administer your medication, provided there is a clear prescription to follow.

 Tailored To Meet Your Needs

Everyone is unique and will have different preferences regarding the level of support that they will need. As a result, wherever possible, our Carers will encourage you to make your own choices about your daily needs and support requirements.

In order to provide you with a care service which matches your care requirements exactly, we will arrange for a member of our Care Team to visit you and carry out a full assessment of your individual circumstances and needs.

Following this visit, we will be able to provide you with a fully casted proposal for your care package.

Personal Care FAQs

What tasks will my care worker carry out?

We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day. As part of our ongoing and unique relationship with pharmacies, we are also able to assist or administer your medication.

  • Older people who need some help with getting up in the morning, or going to bed.
  • Couples who would like some assistance for their partner such as keeping on top of household chores.
  • People who are physically disabled and who need assistance with the things that their disability prevents them from doing entirely by themselves.
  • People who have fairly constant care needs but do not wish to go into residential care frequently choose our Live-in Care Service.
  • Sometimes when someone has been discharged from hospital after illness or an operation, they will contact us for short term help until they are feeling fit enough to regain their old lifestyle.
  • We provide respite care – a service for people who rely on a relative or friend for most of their care but would like to give that person a break from time to time.
  • Many people prefer some time out from home and would like someone to take them out for a couple of hours or for a day’s shopping.
  • Sometimes a weekly pampering session appeals to both young and old alike – with the chance to distress and increase well being.

Blessing Agencies is able to offer care to children and their families either on an on-going basis or simply for respite care from time to Care plans frequently evolve and we check regularly to ensure that the care we are providing is appropriate.

Is there anything that my care worker is not able to do?

Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the Blessing Agencies Care worker. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your local Blessing Agencies Care team.

Will I have the same care worker each day?

This depends on how many care visits you have each week. We very rarely have just one care worker assigned to a particular customer. This allows for periods of time where your care worker may be away on holiday; however we do try to keep the number of your care workers to an absolute minimum.

Will someone visit my home before starting the services?

Yes, a comprehensive Care Assessment will be conducted to ensure that the package of care we produce is fully tailored to the needs of the client.

The assessment will take approximately 1 hour and will include an assessment of care needs and a general risk assessment for the location where the care service will be provided.

The findings of the assessment will form the basis of the care plan and will detail in-depth information which the care provider will follow when delivering your care. Blessing Agencies Ltd have a legal responsibility to ensure that a care plan is in every home in which their care services are being delivered and to also ensure that they are regularly reviewed.

As well as allowing us to officially record all of our clients’ care needs, the assessment also gives us a clearer understanding of any personal requirements, therefore enabling us to select healthcare professionals with skills that are best suited to our service user’s needs, personality and preferences.

What about my personal security?

Every member of the Blessing Agencies team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.

How can I be sure that my care worker will stay the full period of the care visit and carry out all the tasks?

We take a considered and comprehensive approach to ensuring that your care service is exactly what is required. After every visit the care worker will write the details of activities undertaken during the visit in the care record (which is retained by the customer). In addition, the customer is asked to record their satisfaction by signing the care worker’s timesheet, which is returned to the Blessing Agencies office each week for checking.

How much does Blessing Agencies services cost and can I get any help with the fees?

We will put together a detailed plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.

How do I pay for my care?

We will send you a bill once a fortnight. If you wish to pay by standing order (to save you having to remember to write out a cheque) just let us know.

What happens when the office is closed?

Our offices are normally open from 8.30am to 5pm Monday to Friday. Aside from this, we operate an out-of-hours emergency service which is manned from 7am to 10pm. The number for your out of hour’s service can be provided for your reassurance, with someone at the end of the telephone line to assist with any emergencies about your care.

What safeguards do I have?

Blessing Agencies Home Care is registered with the local registration body in England in which we operate. We also full member with the Care Quality Commission (CQC), United Kingdom Homecare Association (UKHCA), Recruitment and Employment Confederation (REC). This enables us to supply our clients with the best and highest quality healthcare professionals.

We also carry Public Liability insurance (M 25).