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We have a large workforce of qualified and experienced healthcare professionals including Healthcare Assistants and Support Workers who all have previous experience of working within clients’ own homes.

We follow a stringent recruitment procedure to ensure that all of our workers are compliant with the Care Quality Commission (CQC), United Kingdom Homecare Association (UKHCA) and Recruitment & Employment Confederation (REC). This enables us to supply our clients with the highest quality healthcare professionals, at all times.

We are proud of our comprehensive internal quality assurance systems, which are continually reviewed and monitored. We undertake rigorous compliance reviews to ensure that all of Healthcare Assistants, Support Workers, and Nurse have the relevant qualifications and experience necessary for the service that they will provide.

This includes:

  • Enhanced Criminal Records Bureau (CRB) checks.
  • Disclosure Barring Service (DBS) Under the Rehabilitation of Offender Act 1974.
  • A full health declaration.
  • Full working history, along with detailed reference checks.
  • Annual reviews with relevant registration bodies to ensure fitness to practice.

We provide regular supervision for all of our care staff, including recorded one-to-one meetings every three months calendar. This ensures that our care staffs continuously advances their skills whilst continuing to deliver an excellent standard of care for service User.

Training

A strong focus on continued staff training and development is central in our pursuit of excellence. Our healthcare professionals are trained to the National Standards upon joining the company and all workers complete a comprehensive mandatory training programme which includes manual handling, infection control, basic life support, and fire safety and medication modules. In addition, as part of our Care at Home service, we create bespoke training courses based upon the actual needs of each client.