Can my Live-in Carer help me with my pets?

Whilst your Carer will do everything they can to support you, we can guarantee support with your pets as we provide the pet care services at MJU Care. If you do require help with looking after your pets, we will do our utmost to match you with a Carer who feels comfortable doing so.

What if I require the support of my Live-in Carer during the night?

Your Carer can be called upon up to three times during the night. Should you feel you need more assistance during the night, your care service will be adapted to accommodate this. In such cases, it may be necessary for you to receive a 24 hour care service where you will have two different Carers, one providing support during the day and another caring for you through the night. Your care package will be regularly reviewed to ensure you continue to receive the level of support that you need.

What happens if my Live-in Carer is absent?

To ensure continuity of care, we introduce all of our clients to additional healthcare professionals who have been fully briefed on all duties required to support you. This process ensures that, in the unlikely event that your regular Carer is absent, there will always be another Carer that you have previously met and feel comfortable with who can provide your bespoke care service.

What do I need to provide for my Live-in Carer?

Whilst your Carer will ensure they minimise any disruption to your normal arrangements at home, they will require their own room with a bed, linen and somewhere to keep their clothes. You are also required to provide the provision for meals.